FAQ
The Trade-In
Since Flipswap no longer accepts trade-in’s online, what will happen to my device I already sent in?
Money Matters
Who pays for shipping?
When will I receive my cash?
Other Questions
What do you do with my device?
Can I get my device back once I send it in to Flipswap?
The Trade-In
Since Flipswap no longer accepts trade-in’s online, what will happen to my device I already sent in?
Flipswap is no longer accepting new trades online. However, for all trades currently in the queue these will continue through the process as normal.
Money Matters
Who pays for shipping?
We do. Once you have determined the trade-in value of your device and accepted the credit offered, just print out a prepaid USPS shipping label. There is no cost for you to trade in your device.
When will I receive my cash?
We send checks on the 5th and 20th of every month. You will be notified via email when your devices are received, and again when we mail your check. The entire process generally takes three weeks from the day you ship us your device.
Other Questions
What do you do with my device?
If your device is in working condition or can be repaired, we make sure it goes to a place where it can be reused. If your device is beyond repair, we recycle it using the most environmentally friendly methods currently available.
Can I get my device back once I send it to Flipswap Trade-Ins?
Unfortunately, once you send us your device, we are unable to send it back to you.